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Excellent customer services |
May 1, 2015 |
Reviewer:
Cathy L from Henderson, NV United States
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UPS ruined our day by losing our package and marking the status as 'delivered'. We called US Light's customer service and the representative was very pleasant and helpful. After waiting for several days there was no news about UPS's investigation results. USALight resent the package to us. And one day after we received the resent package, UPS came to drop the original package, and of course, we refused to accept it.
We installed all 12 lights (8 Malibu Three Tier Pagoda Light - 7 watt Black and 4 Malibu Landscape Flood Light - 20 Watt Black) in the backyard. They are beautiful! We have the same Malibu lights along our long driveway installed 3 years ago, they have been working very well.
Each light came in its original retail package. USALight's customer services are excellent. I highly recommend USALight.com.
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